A Client’s Perspective On A Custom Design Process

Handmade platinum setting.

Handmade platinum setting.

These diamond stud earrings were commissioned as a piece of jewellery that could be securely worn everyday. The style of the setting was shaped to accentuate angles of the diamond. The post of the earring was modified as a screw back to create a secure earring when worn. Afterwards, I asked my client to share some thoughts on the design process and value of custom jewellery.

What is your favourite thing about the earrings?

Apart from the brilliant quality of the diamonds and custom setting, under Susan’s guidance and sound judgement, I loved being involved in the start to finish process  -  from selecting the diamonds through to designing the settings and landing on the final design.  The end result is just stunning. I love everything about my diamond earrings.  My appreciation of what’s involved has grown immensely through this process. 

What makes the earrings unique? 

Everything about my diamond earrings is unique, thanks to Susan.  Not only were the diamonds carefully selected, the setting was made to fit my ears.  Whenever I wear them, I know there are no others like it in the world.  

I’d highly recommend Susan to a friend because of the way she approached the challenge; the way she interacted with me throughout the process and because the ultimate result far exceeded my expectation.  Susan did what she said. She delivered each milestone on time with no surprises. The quality of her work is impeccable. She always made me feel good about decisions I made, but was not afraid to offer her expert view if she thought there could be a better alternative.  She worked to ensure that I would be happy with the result because my diamond earrings are meant to be with me for the rest of my life.

Finished custom Platinum and diamond stud earrings.

Finished custom Platinum and diamond stud earrings.

susan McGinness